Professional chimney services
HearthGuard handles the full range of chimney and fireplace work for Charlotte-area homes: Level 1 and Level 2 inspections, sweeping, flue relining, crown and cap repair, chase cover replacement, leak repair, waterproofing, tuckpointing, gas-log and insert conversions, and masonry repair. Every service is a scheduled appointment arranged through your local HearthGuard Chimney location. It begins with a camera inspection and ends with a written report, so you know exactly what was done and what to watch for next season.
Complete chimney & fireplace services
Chimney Sweeping & Cleaning
Creosote and soot cleared from firebox to cap, with a camera pass and photo report on every sweep.
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Chimney Inspection (Level 1–3)
Level 1, 2, and 3 inspections with a camera in the flue and a written photo report after each one.
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Chimney Cap & Crown Repair
Crown cracks sealed and stainless caps fitted so Piedmont rain and nesting birds stay out of the flue.
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Flue & Liner Repair / Relining
Cracked clay tiles repaired or the flue relined in stainless steel, sized for wood, gas, or an insert.
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Masonry & Tuckpointing
Soft mortar ground out and repointed to match the original brick on older Piedmont chimneys.
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Chimney Leak Repair & Waterproofing
Leak traced to its actual source, repaired, and the masonry sealed with a breathable treatment.
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Damper & Firebox Repair
Seized dampers freed or replaced and cracked fireboxes rebuilt so the fireplace closes tight and burns safely.
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Dryer Vent Cleaning
Lint cleared from the full duct run and airflow measured so the dryer runs cooler and finishes faster.
Read moreSmoke in the house, a leak, or a suspected chimney fire? Call your location across North Carolina.
If you smell smoke in a room where nothing is burning, see flames or heavy sparks above the chimney, or hear a roaring sound from the flue, leave the house and call 911 before calling us. Once the immediate danger is handled, call your nearest HearthGuard Chimney location during business hours, Monday through Saturday, 9:00 AM to 5:00 PM. Suspected chimney fires, active leaks, and gas fireplace concerns are prioritized on that day's schedule. We document everything for your insurance claim and tell you honestly whether the fireplace is safe to use again.
- 01 Urgent issues prioritized in the schedule
- 02 Fire and CO risk assessed on site
- 03 Storm and water damage secured
- 04 Written pricing, no surprises
From first call to finished job
Every location follows the same four steps, so you always know what happens next.
- 01
Call or contact your location
Reach the HearthGuard Chimney location nearest you Monday–Saturday, 9 AM–5 PM, or send a message through the contact form. Describe the chimney and what you've noticed.
- 02
Get a written quote
A technician looks at the job, explains the options, and puts the price in writing before any work starts. No work begins until you approve it.
- 03
Schedule the appointment
Pick an appointment window during business hours. The location confirms the time with you and notes any parts that need to be ordered in advance.
- 04
Work completed and checked
The job is finished, tested in front of you, and documented. You get the paperwork for your records and a straight answer on what to watch for next.
Ready for a safer, cleaner chimney?
Call your nearest location Monday–Saturday, 9 AM–5 PM, or send us a message and we will get right back to you.